To begin the process with Vision Painting, first decide on the scope of work you'd like included in your estimate. Then, contact your estimator or our office to express your intent to schedule. We'll provide you with an approximate start and completion date, which may be subject to slight changes due to weather or unexpected additional work on prior jobs. You'll receive your contract and insurance certificate via email, which can be signed electronically for your convenience.

If you're planning to maintain your current color, we recommend providing either a leftover paint can or the specific color formula. This allows us to match the original color accurately. Keep in mind that the freshly painted surface will appear different from the weathered exterior. In cases where the original color information isn't available, we'll do our best to match the least faded area of your home, often found behind bushes or under porches.

We can match most colors from any manufacturer to the brand specified in your contract, with some exceptions for certain dark accent colors. You're welcome to visit any paint store to select a new color. Once you've chosen, please provide us with the brand, name, color number, and swatch. For the most accurate match, supplying the actual paint swatch is ideal. We'll use the brand specified in your proposal unless a close match isn't possible. In such cases, we'll order directly from the manufacturer you selected the color from.

During the estimation process, if a color change was discussed, you may see a second coat listed as an optional item. Generally, we don't apply two coats unless a color change necessitates it. If you decide to change colors after the estimate, the estimator may be able to determine the need for a second coat through a test patch on your home. We offer up to three complimentary test patches, provided they're done simultaneously using a manufacturer's sample. Additional test patches can be arranged on a time and material basis.

Contrary to popular belief, darker colors don't always cover more easily than lighter ones. Some dark colors, due to the type of base required for mixing, may need multiple coats - sometimes as many as 3-6 - for full coverage. While this is uncommon for exterior colors (except for shutters and doors), it can occur. Particularly for doors and shutters, colors mixed in neutral or accent bases may require several coats, even when applied over a similar shade.

The misconception that a slight color change won't require two coats often arises with white to off-white transitions. The need for two coats depends on the paint base used. Most modern whites contain a small amount of black for better coverage. When transitioning to a soft white, like shell white, one coat may not suffice. Soft whites typically use white or pastel bases with minimal colorant, resulting in poor coverage. To address this, we aim to find a white that closely matches your desired shade but already contains some black for better coverage.

Ideally, we prefer to have your color selections at the time of contract signing. However, we understand this isn't always feasible. To ensure a smooth process, we request your color choices at least two weeks before the scheduled painting date. This timeline allows us to match colors accurately and perform any necessary test patches for your approval.

For questions directly related to the painting of your home, you can first speak with the on-site foreman. If you need additional information or have other concerns, please contact your estimator or our office. We're here to address any questions or issues that may arise during the painting process.

If you wish to add work to your existing contract after the project has begun, please contact your estimator directly. It's important not to discuss additional work with the job foreman or our office. Your estimator will need to assess the additional work, provide a price quote, and prepare a written change order for your approval and signature.

The on-site foreman will typically inform you when the job is nearing completion. If you're available, you may be invited to walk through and inspect the work for any deficiencies. Additionally, your estimator will personally conduct a thorough inspection of the entire job to ensure it meets our quality standards and your expectations.